The following questions are designed to answer the most common questions in regards to withdrawing funds from your account with OptionCM.
If you have any other question about banking at OptionCM, you can always contact us via our live chat or visit our contact us page for more information.
Withdrawing funds – how does it work?
At OptionCM, we have designed our withdrawal process to be as easy and secure as our funding process. To begin the process first log in and then choose the banking page and choose the ‘Withdrawal’ option. Then fill out the fields and click ‘next’.
What are methods for withdrawal?
OptionCM’s policy for withdrawal is that all withdrawals will be processed to the original source of the funds.
If the value of the withdrawal request exceeds the value of the amount deposited by credit card the remaining value will be transferred by wire transfer.
In order to comply with anti-money laundering policies, OptionCM will request the following documentation when making a deposit:
o Declaration of Deposit
o Official ID with picture (not expired)
o Proof of address
o If credit card was used to deposit funds: Credit card front and back showing only the last 4 digits.
**Please note that if a trader uses multiple credit cards to deposit funds, the documents listed above will be required for each credit card.
Customers will be notified by e-mail regarding documentation required. Withdrawals will not be processed and confirmed until these documents are received.
What are the withdrawal charges?
There are withdrawal charges associated with certain OptionCM account levels:
REGULAR: Your first withdrawal is free
GOLD: One free withdrawal per calendar month
PLATINUM: Every withdrawal is free!
CREDIT CARD: There is no fee to withdraw via credit card
Skrill (Moneybookers): 2%
Wire fee: 30USD / 25EUR / 20GBP/ 3000JPY.
Minimum wire withdrawal amount: 100USD / 100EUR/ 100GBP/ 10,000JPY/ 611CNY
Please note that there might be an additional fee, related to intermediary banks.
Are there certain times when I can make withdrawal requests?
Requests for withdrawals can be made at any time via the OptionCM site. The requests will be processed only after identification has been verified and during business hours of financial institutions.
Do you require a minimum withdrawal amount?
There is no minimum withdrawal amount for Moneybookers at OptionCM.
Is there a withdrawal limit?
Withdrawals are capped at the amount of funds that are currently in the account.
How long does it take to get my money?
Withdrawal requests are handled as quickly as possible we work to release the funds as quickly as possible and it may takes up to 7 business days.
To expedite this process, we ask that you send in the documents detailed above so that once your identity is verified we can begin to process the withdrawal process.